Rhode - Social Media Associate
About Rhode
rhode is a line of curated skincare essentials. Formulated for a variety of skin types and needs with high performance ingredients, it’s a daily routine that nourishes your skin barrier over time.
About the Position
Reporting to the Director of Social Media, the Social Medial Associate will play a key role in helping foster, build, grow, and manage a strong community and social presence at rhode. The ideal candidate has experience managing social media channels for a high-growth business or start-up and the ability to drive engagement in a brand-appropriate way. This position must be vigilant of their organization's brand presence and assess the potential consequences of all communications. Brand presence includes content published + consistency of voice across platforms to keep the company on track in terms of audience awareness and engagement.
Responsibilities
Work closely with the Director of Social Media to drive community management across all of rhode’s social channels.
Engage with our customers and followers across social media in a manner that best reflects our brand values and mission.
Surface key learnings from our community to our leadership team.
Work closely with our customer service team to ensure we are responding to all customers in a timely and appropriate manner in regards to their orders.
Manage the day to day of all rhode’s social platforms, including daily posting of content to rhode’s Instagram grid, Instagram Stories, and TikTok.
Ability to execute social media strategies that result in an elevation of the rhode brand and overall brand awareness.
Ability to conceptualize, coordinate, and create compelling content for rhode’s social channels to drive growth and engagement.
Help coordinate, grow, and foster relationships with our community of content creators.
Work closely with the Director of Social Media to execute marketing strategies in an organized and efficient manner.
Stay abreast of key industry trends, competitive insights and industry leaders in social media.
To Be Successful
Positive attitude, detail and customer oriented with strong multitasking and organizational skills.
Experienced in all aspects of social media.
Adept at managing social media platforms including but not limited to: Instagram, TikTok, & Facebook.
Exceptional written and verbal communication skills.
Ability to optimize content strategically to drive results
Knowledge of search engine optimization (SEO) and web metrics.
Proficient in word processing applications, spreadsheets, presentation software and social media management tools.
Good judgment and quick problem-solving skills.
Experience & Qualifications
2+ years of proven Social Media experience.
Prior experience in the beauty industry is preferred.
Startup experience is a plus.
Other information
The annual salary for this position is between $65,000-$85,000, depending on experience and other qualifications of the successful candidate.
rhode, an equal opportunity employer, is committed to equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, pays, and administers all personnel actions without regard to race, color, religion, creed, sex, gender, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, reproductive health decision making, or any other status protected by applicable law. The Company also makes reasonable accommodations for qualified applicants with disabilities in accordance with all legal requirements. Any applicant who requires assistance with the application or resulting process should contact People & Culture (hr@rhodeskin.com) to request that accommodation.
